At Bank NXT, we recognize the importance of open dialogue and constructive engagement with our stakeholders. To ensure a transparent and accountable approach to addressing concerns, we have implemented a robust Grievance Mechanism. This mechanism is designed to effectively manage and address grievances and complaints from diverse stakeholders, including communities, workers, and other interested parties. We are committed to creating a platform where all stakeholder comments, suggestions, and objections are not only heard but also thoroughly considered. Through our Grievance Mechanism, we aim to promote trust, uphold transparency, and demonstrate our dedication to responsible and sustainable business practices. By actively engaging with our stakeholders and addressing their concerns, we aspire to continuously improve our operations and contribute positively to the well-being of the communities we serve.